Full-Time Camp Services Officer
UNITED NATIONS RELIEF AND WORKS AGENCY
FOR PALESTINE REFUGEES IN THE NEAR EAST – UNRWA
UNRWA is the United Nations agency responsible for the protection, care and human development of a population of some 4.6 million Palestine refugees living in the Gaza Strip, the West Bank, Jordan, Lebanon, and the Syrian Arab Republic. The Agency is committed to assisting Palestine refugees in maintaining a decent standard of living, acquiring appropriate knowledge and skills, enjoying the fullest possible extent of human rights, and leading a long and healthy life. UNRWA is by far the largest UN operation in the Middle East with over 29,000 staff. Most of the staff members are refugees themselves, working directly to benefit their communities – as teachers, doctors, nurses or social workers.
Camp Services Officer
Location Central Lebanon Area
Type of Appointment Fixed Term – Three Years
Deadline for Application 10 January 2014
Vacancy Announcement Number 90/2013
Department/Division Office of Field Director
In accordance with Agency policy and procedures, the incumbent:
(A) Represents the Area Officer in the camp(s) to which assigned;
(B) Provides administrative/coordinative support to camp installation heads and area office staff;
(C) Conducts regular visits to camp installations to ensure cleanliness and maintenance of premises and equipment;
(D) Maintains records on camp shelters and their inhabitants and on the movement of refugees from and into the camp;
(E) Provides supervision to clerical or similar posts if such are assigned to the camp services office and may be required to relieve other Camp Services Officers;
(F) Investigates, solves and /or reports to his supervisor problems concerning Agency installations and services at the camp and reports on events and incidents in the camp, as required;
(G) Receives petitions, claims and applications concerning the various Agency services and forwards them to the Area Office;
(H) Liaises with government (authority) representatives and refugee community leaders in the camp(s) to which assigned on matters relating to the Agency’s operations therein;
(I) Accompanies, as authorised, visitors conducting tours in the camp and briefs on UNRWA services offered to the refugees in the camp;
(J) Performs such other related duties as may be assigned.
PERSONAL & PROFESSIONAL COMPETENCIES
(A) Academic and Professional
i) University degree in business or public administration or other related field, or
ii) Secondary education and two year diploma in Business Administration or other related field.
iii) Ability to operate standard computer software used by the Agency.
i) Two years of related administrative experience for a university degree holder, or
ii) Four years of related administrative experience for a diploma holder.
Good command of spoken and written English and Arabic.
Solid knowledge of camp conditions, the background of the refugees and their traditions.
CONDITIONS OF SERVICE
Salary: Monthly basic salary L.L. 1,716,218.-
Contract Duration: Fixed term –Three years
Holidays: 30 days annual leave
Dependency allowance: Dependent spouse: L.L 60,000 per month Dependent child: L.L 33,000 per month
Pension: Provident Fund contribution
Candidates with an equivalent combination of relevant academic qualifications, professional training and progressive work experience may also be considered.
The Recruitment process is based on the Agency’s strategy to obtain the best qualified and suitable employees through a competitive recruitment process. After the deadline for receiving applications, all applications will be reviewed by the Human Resources Office and the Hiring Department. Only Short-listed candidates who fully meet the required criteria shall be contacted and undergo technical/practical tests and the candidates with the highest passing scores will then be invited to interview (see “Technical and Practical Tests Required” below). The final recommendation for selection is based on the test results, interview assessment, Agency priorities and needs and the candidates’ profiles. For all posts, the weight allocated for the technical/practical tests (listed below) is 60% and for the interview is 40%. ملاحظة: سيتم الاتصال فقط بالمتقدمين الذين يستوفون الشروط المطلوبة للوظيفة.
UNRWA is an equal opportunity employer and welcomes applications equally from men and women. It is Agency Policy to give full consideration to qualified disabled candidates whose disability does not impact their ability to perform the duties and responsibilities of the post.
As a member of the United Nations system, UNRWA maintains a close relatives’ policy. In this regard, if a candidate has a close relative (mother, father, brother, sister, son or daughter) who is already employed by the Agency, he/she can only be employed if the Agency is unable to find another suitable candidate.
UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking working environment.
الأونروا هي منظمة تابعة للأمم المتحدة، وهي منظمة تفترض من موظفيها الالتزام بأعلى معايير الاستقامة والحياد والنزاهة. ويشمل ذلك احترام مبادئ حقوق الإنسان واحترام التنوع وتبني الوسائل غير العنيفة في حل كافة أشكال النزاعات. المتوقع من موظفي الأونروا أن يقوموا بدعم هذه القيم في كافة الأوقات، سواء في أماكن العمل أم خارجه. إن أولئك الأشخاص الذين يتمتعون بالالتزام الكامل وغير المشروط بهذه القيم هم فقط الذين ينبغي أن يتقدموا بطلباتهم للعمل لدى الأونروا. الأنروا هي بيئه عمل لا يسمح فيها بالتدخين.
Where there are two or more equally qualified candidates, selection preference will normally be given to internal candidates, Palestine Refugees and candidates of the under-represented gender. If the post is a project funded post (this will be indicated in the vacancy), an internal candidate with a temporary-indefinite or fixed-term appointment selected for this post will not retain his/her current contractual status and entitlements in accordance with current letter of appointment and applicable Area Staff Rules. The Agency maintains the discretion to fill future vacancies for this position from the roster without re-advertising the vacancy.
TECHNICAL & PRACTICAL TESTS REQUIRED
Short-listed candidates will sit for two tests:
• Written technical test (100%).
• Computer test (Pass/Fail), which includes (Basic Level: MS Word 2003, MS Excel 2003, MS Power Point 2003)
The top 5 scoring candidates in the written technical test given that (i) none have scored less than 50%, and (ii) none have failed the computer test, will be invited for an interview.
How to ApplyIf you have the skills and experience required above, and want to make an active and lasting contribution to improving the lives of Palestine refugees, then register on http://jobs.unrwa.org by creating a personal profile and completing the UNRWA Personal History Form. Only applications received through this website will be considered and the system will not allow applications after the deadline. Please note that UNRWA only accepts degrees from accredited educational institutions. Candidates may also be invited to take a technical exam in order further evaluate their qualifications for the post. Due to a high volume of applications received, only short-listed applicants will be contacted –“سيتم الإتصال فقط بالأشخاص الذين تنطبق عليهم متطلبات الوظيفة”. The United Nations does not charge a fee at any stage of the recruitment process. The United Nations does not concern itself with information on bank accounts. For any queries please send an email to: firstname.lastname@example.org. Please apply as requested above, do not send your CV To this email address, all cvs sent to this email address will be automatically ignored. يرجى تقديم الطلبات حسب التعليمات اعلاها وعدم ارسال السيرة الذاتية الى هذا البريد الالكتروني, سيتم تجاهل السير الذاتية التي ترسل الى هذا العنوان تلقائيا. or contact the recruitment unit on 009611840490. Date of issue: 12 December 2013
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